Located in Hamilton, Ohio, Kay Jewelers at Bridgewater Falls specializes in a wide variety of jewelry services, with a strong focus on engagement ring creation. The store offers a personalized shopping experience, where knowledgeable staff assist customers in selecting the perfect engagement ring. Kay Jewelers also provides jewelry maintenance, repairs, custom orders, and diamond upgrades, ensuring that every client finds what they need.

With a total of 140 reviews gathered, the overall sentiment from online customer reviews is a balanced one, with 70% positive, 20% neutral, and 10% negative. Customers frequently praise the friendly and attentive staff, highlighting their expertise and willingness to assist with engagement ring selection, resizing, and repairs.

However, some negative experiences have been reported regarding customer service, particularly in instances of perceived rudeness or inadequate assistance during busy times.

Kay Jewelers
3417 Princeton Rd., Ste. 125
Hamilton, OH 45011-7976
(513) 737-6181

Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff Mentioned:
- Allisa
- Elliot
- Karla

Best Review: A customer noted the exceptional service of the staff, acknowledging their patience and knowledge in helping them pick the right engagement ring, emphasizing a rewarding shopping experience.

Worst Review: One customer reported a negative interaction regarding rudeness from staff upon entering the store, expressing feelings of being unwelcome during their visits.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.