Kay Jewelers Bristol Plaza Bristol CT
KAY Jewelers, located at 594 Farmington Ave., Space 42A, Bristol, CT 06010, is recognized for its exceptional engagement ring creation and overall jewelry services in Hartford County. The store operates under the capable management of experienced staff, including notable team members such as Sarah and Sharon, who have garnered positive feedback for their dedication and knowledge in assisting customers.
With a total of 107 reviews aggregated from various platforms, the sentiment among customers leans heavily positive, with approximately 87% expressing satisfaction and appreciation for the services provided. Frequently mentioned positives include great customer service, the helpfulness of the staff, and the quality of the products offered. Customers have highlighted the efficiency and attentiveness of the team, recommending the store as a go-to destination for creating memorable engagement rings.
However, some negatives have arisen, particularly relating to the quality of specific products and experiences with customer service in isolated incidents. About 8% of the reviews reflect dissatisfaction, indicating that while most customers rave about their experiences, there are a few concerning issues worth mentioning.
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff Members:
- Sarah
- Sharon
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 87%
Neutral sentiment: 5%
Negative sentiment: 8%
Best Review: A customer praised the friendliness and helpfulness of Sarah and Sharon, commending their exceptional service that ensured the engagement ring purchase went smoothly.
Worst Review: One review expressed disappointment regarding product quality, stating that the customer encountered repeated issues with a purchased ring and felt let down by the store's service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
