KAY Jewelers, located at 7320 W 191st St, Unit 37, Tinley Park, IL 60487-9416, services Cook County. This well-established jewelry store, part of the larger KAY chain, offers a full range of services, particularly focusing on engagement ring creation. With over 275 reviews, the store is known for its exceptional customer service and knowledgeable staff, including well-regarded associates like Michael and Jeremy.

The atmosphere in the store is inviting, and it has garnered appreciation for its attentive staff who guide customers through their selection of engagement rings and other fine jewelry. The services include custom jewelry design, jewelry maintenance and repair, diamond upgrades, and personalized shopping experiences.

Operating hours for KAY Jewelers are as follows:
- Monday to Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%

Highlight Reviews:
Best Review: Melissa praised the store for its awesome service and personal attention, specifically highlighting the staff's dedication to ensuring a pleasant shopping experience.
Worst Review: A customer expressed disappointment regarding a prior visit where the service was deemed unhelpful and negative, contrasting with many favorable reviews.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.