KAY Jewelers, located at 1570 N. Dixie Hwy., Ste 102, Elizabethtown, KY 42701, operates in Hardin County. The store specializes in engagement ring creation and offers a variety of services, including jewelry maintenance, repairs, custom orders, diamond upgrades, gold exchanges, and appraisals. Customers appreciate the knowledgeable and friendly service provided by the staff, including notable mentions of team members such as Anja and Darian, who are praised for their exceptional customer service and patience during the selection process.

With a total of 95 reviews concluded, the overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
- Positive: 73%
- Neutral: 10%
- Negative: 17%

The general atmosphere reflects a strong appreciation for the quality of service and products, though there are some negative experiences noted regarding warranty issues and customer service.

Best Review:
Michelle noted that the staff at KAY Jewelers were exceptionally helpful and knowledgeable, making her feel comfortable during the engagement ring selection process.

Worst Review:
Joseph expressed significant dissatisfaction with the store’s warranty policy, feeling that the staff was condescending and unhelpful when he sought repairs for his wife's engagement ring.

**Store Hours:**

| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.