KAY Jewelers located at 713 Highway 71 W, Bastrop, TX 78602, offers a comprehensive range of services, particularly focusing on engagement ring creation. The store features a dedicated team that aids customers through every step of the ring selection process, from custom designs to selections of diamonds and settings. Notably, the staff is recognized for their helpful and knowledgeable service, with reviews mentioning the kindness and expertise of employees like Annelise, a manager highly praised for her assistance.

The atmosphere in the store is welcoming, appealing to those looking for an unforgettable experience in choosing their special piece. The established hours allow flexibility for visits, making it convenient to shop according to personal schedules.

Operating Hours:
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 7:00 PM
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM

Overall Sentiment from Online Customer Reviews:
The store has garnered 43 reviews, with a strong positive sentiment reflecting a customer satisfaction score of 88%. Positive sentiments account for 80%, neutral at 10%, and negative sentiments at 10%.

Best Review: Glenn noted the quality of the products and the pleasantness of the staff, emphasizing a rewarding shopping experience.

Worst Review: Charles expressed disappointment over the customer service, detailing that he and his wife were not acknowledged during their visit, despite being in the store for an extended period.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.