KAY Jewelers is a prominent jewelry store located in Hopkinsville, Kentucky, specializing in engagement rings and exceptional customer service. The store is situated at 4133 Fort Campbell Blvd, Hopkinsville, KY 42240-8706, and can be reached at (270) 886-9404.

KAY Jewelers offers a variety of services including jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchange, and appraisals. The staff is noted for their exceptional customer service, ensuring a welcoming experience for all customers. Positive reviews highlight the helpfulness and friendliness of employees, with particular praise for their ability to assist in finding the perfect engagement ring.

However, some negative feedback pertains to occasional issues with inventory and responsiveness. Overall, the store operates in Christian County, Kentucky, and is recognized for its extensive selection of jewelry and commitment to customer satisfaction.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members mentioned include Michelle and Cozanna, who have received specific recognition for their helpfulness.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 15%
Negative sentiment: 5%

Best Review: A customer, highlighting the skilled staff at KAY Jewelers, noted that they provided top-notch service in resizing watches and creating a welcoming environment.

Worst Review: One reviewer commented on the lack of knowledge displayed by some employees regarding jewelry, alongside challenges in reaching the store by phone.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.