Kay Jewelers Catskill Commons Catskill NY

Kay Jewelers, located at 90 Catskill Commons, Suite 50, Catskill, NY 12414-1762, offers a wide array of jewelry services, particularly specializing in the creation of engagement rings. Customers frequently commend the knowledgeable staff, especially the store manager, Ian, who is noted for providing exceptional service. The store is open seven days a week, making it convenient for customers to visit and explore their extensive selection of fine jewelry.

Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

The store provides various services, including jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, and appraisals. With 50 reviews analyzed, the overall sentiment from online customer reviews indicates a strong positive response from patrons, with an estimated 85% positive, 10% neutral, and 5% negative sentiment.

Best Review:
Masoomah praised the staff as incredibly kind and helpful, highlighting an excellent interaction with Ian, which left a lasting positive impression.

Worst Review:
Javier expressed dissatisfaction, sharing concerns about unreliable repair service and miscommunication regarding the return of items.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Mentioned:
- Ian (Store Manager)