Kay Jewelers in Brooksville, Florida, is situated at 7153 Coastal Blvd, N/A, Brooksville, FL 34613-5842, and can be reached at (352) 597-2979. Known for their extensive selection of engagement rings and jewelry services, they offer custom creations, jewelry cleaning, repairs, diamond upgrades, and appraisals. The store operates in Hernando County and is a popular choice for those looking for a personal touch in their jewelry shopping experience.
With 130 reviews reviewed, the overall sentiment reveals a mixed atmosphere. Generally, customers express satisfaction with the variety of engagement rings and the helpfulness of the staff, though some mention issues with customer service and inconsistent store hours. The breakdown of sentiments is approximately 55% positive, 30% neutral, and 15% negative.
Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff members mentioned include employees such as Erica, Nadia, and Alena.
Best Review: A customer praised the staff's helpfulness and noted their extensive engagement ring selection, specifically mentioning a positive experience with an associate named Rainee.
Worst Review: One customer expressed frustration with the service, indicating that staff seemed inattentive and highlighted a troubling experience with rude interactions regarding ring cleaning.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 138