Kay Jewelers, located at 168 Colony Place, Plymouth, MA 02360, is a well-regarded jeweler in Plymouth County, specializing in engagement ring creation and a range of jewelry services. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. Customers can reach them at (508) 746-0583.

This jewelry store offers a variety of services including custom and special orders, jewelry maintenance and repair, appraisals, and financing options, ensuring a comprehensive experience for those looking to create the perfect engagement ring. Staff members, recognized for their helpfulness and expertise, contribute to generally positive experiences reported by customers.

Overall sentiment from online customer reviews:

Positive: 66%
Neutral: 10%
Negative: 24%

Kay Jewelers has received a mix of positive and negative feedback across various platforms. Positive reviews often highlight the attentive staff and the range of inventory available. In contrast, some negative comments focus on customer service issues and delays in jewelry repairs.

Best Review:
Jody appreciated the helpfulness of Ann, who provided excellent service by finding a beautiful piece within her budget, showcasing the store's commitment to customer satisfaction.

Worst Review:
Kara expressed frustration regarding the management and customer service, detailing a negative experience related to the lost ring and the lack of communication from staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| **Opening Hours** |
|--------------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members mentioned: Ann, Vicky