Kay Jewelers Columbus Outparcel Columbus MS

KAY Jewelers, located at 1908 Highway 45 N, Ste. 2, Columbus, MS 39705-1949, operates within Lowndes County. This jewelry store showcases a commitment to providing exceptional engagement ring services and a wide selection of fine jewelry. With a service-oriented approach, the team at KAY Jewelers facilitates custom and special orders, ensuring that clients can create unique, one-of-a-kind engagement rings tailored to their preferences.

Operating out of their Columbus location, KAY Jewelers maintains a strong reputation with a total of 49 reviews. Customers praise the helpfulness and professionalism of the staff, with many endorsements of extraordinary customer service. The store is recognized for its knowledgeable consultants who assist in choosing the right pieces, making the engagement ring shopping experience not only enjoyable but also rewarding.

However, some feedback indicates room for improvement, particularly regarding response times and in-store attention during peak hours.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 10%
Negative: 12%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Pier
- Ameechie
- Cristi

Best Review:
Brenda shared her frustrations regarding the delayed pickup of her ring, citing multiple excuses from the staff, which left her feeling dissatisfied with the service.

Worst Review:
Delores expressed her disappointment at the lack of attention she received while trying to get her ring repaired, stating that employees acknowledged others who arrived after her but failed to assist her.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.