Kay Jewelers, located at 1451 Coral Ridge Ave., Unit 332, Coralville, IA 52241-2800, operates in Johnson County and specializes in engagement ring creation and various jewelry services. The store is currently open, with operating hours from 10:00 AM to 8:00 PM daily. Customers can reach them at (319) 625-2588.

The store provides a variety of services, primarily focused on creating custom engagement and wedding rings, as well as offering jewelry repair, cleaning, and inspection. The experienced staff is known for their friendly assistance, ensuring that customers feel supported throughout the jewelry selection process.

Recent customer feedback reflects a mix of sentiments. Positive reviews highlight the attentive service provided by staff such as Bob and Rachel, with multiple customers praising their knowledge and patience during ring selection. However, negative experiences have been reported, particularly regarding customer service when attempting exchanges or warranty claims.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Best Review: Kenneth noted the great service and quality he received, emphasizing a positive encounter that reflected well on the store's commitment to customer satisfaction.

Worst Review: Jennifer expressed frustration over the customer service regarding an exchange, describing her interaction with the staff as dismissive and unhelpful, leading to dissatisfaction with her experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-------------------|
| Saturday: 10 AM - 8 PM |
| Sunday: 11 AM - 6 PM |
| Monday: 11 AM - 7 PM |
| Tuesday: 11 AM - 7 PM |
| Wednesday: 11 AM - 7 PM |
| Thursday: 11 AM - 7 PM |
| Friday: 10 AM - 8 PM |

Staff Members Mentioned: Bob, Rachel