Kay Jewelers, located at 2893 Town Center Blvd, Crestview Hills, KY 41017-2412, offers a range of jewelry services with a strong focus on engagement ring creation. They are known for their personalized customer service, making the engagement ring buying experience enjoyable and stress-free. The skilled staff, including well-regarded team members like AJ and Spencer, are noted for their professionalism and expertise in guiding customers through the selection process. Customers appreciate the staff's ability to listen to their preferences and provide valuable insights, ensuring an informed choice.

The store features a variety of engagement rings, wedding bands, and other fine jewelry. Additionally, they provide services such as jewelry maintenance, repair, and custom orders. Operating in Kenton County, Kay Jewelers is a part of a renowned chain, committed to delivering a superior shopping experience.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Total reviews covered: 112. Out of these, positive feedback highlights the exceptional customer service and helpful staff. However, there are some negative sentiments regarding specific customer service experiences and repair issues.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

Best Review:
A customer named Jasmine praised the staff's professionalism, specifically highlighting Spencer for being incredibly helpful and ensuring the purchase of a perfect birthday gift.

Worst Review:
A customer named Kevin shared a negative experience regarding watch repairs, stating that the store took two months and failed to communicate effectively, resulting in dissatisfaction with the service rendered.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.