Kay Jewelers Crossroads Marketplace, Titusville FL

KAY Jewelers, situated at 3055 Columbia Blvd., Spc. B108, Titusville, FL 32780, is a well-established retailer known for its dedicated service in engagement ring creation and a wide range of fine jewelry. The store operates in Brevard County and maintains robust hours to serve its clientele:

| Day | Hours |
|-----------|-----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The store has gathered a total of 91 online reviews. Customers appreciate KAY Jewelers for its focus on engagement rings and wedding jewelry. The knowledgeable staff demonstrate professionalism, with many reviewers highlighting the experiences they had with staff members like Rolinda and Chris, who are commended for their assistance during the ring selection process.

However, there are some mixed sentiments as well, with a number of negative reviews noting issues with customer service and pricing transparency. It is essential to recognize both sides of the customer experience.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 65%
Neutral sentiment: 10%
Negative sentiment: 25%

Best Review:
Devon noted that Chris provided exceptional service, indicating a readiness to return in the future, showcasing the positive customer interactions prevalent at this location.

Worst Review:
Christina expressed dissatisfaction with her experience, mentioning a significant delay and inaccuracies in an order for a custom-designed necklace.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.