Kay Jewelers, located at 1823 E Geneva St STE K, Delavan, WI 53115, is a prominent jewelry store in Walworth County specializing in engagement ring creation and a range of other jewelry services. Operating under the phone number 262-728-4453, the store is open until 7:00 PM, offering convenient access for customers looking to explore their selection.
The store has garnered a mix of sentiments from customers across various platforms. Positive reviews highlight the dedication of the staff, noting their kindness and expertise in handling engagement rings and providing cleaning services. Customers have expressed satisfaction with the quality of service and the beautiful displays of jewelry. However, some negative feedback regarding product durability has also been noted, with customers mentioning issues like earring hooks coming off.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer named Robyn praised the helpful staff, specifically mentioning Tasha and Brittany's professionalism in resolving issues with engagement rings, which contributed to a positive experience.
Worst Review: Diane expressed discontent after experiencing a problem with a pair of earrings but noted that the staff rectified the issue promptly.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday to Saturday: Open until 7:00 PM |
| Sunday: Closed |
Staff mentioned: Tasha, Brittany.
Positivity Score: 90%
Total Customer Feedback Reviewed: 15