Kay Jewelers in Dublin Mall is a well-regarded jewelry store offering a wide range of services, particularly focused on engagement ring creation. Located at 2005 Veterans Blvd., Ste. A9, Dublin, GA 31021, and reachable at (478) 272-0901, the store operates with a commitment to a superior shopping experience. The skilled staff, including notable employees like Karla and Teresa, are dedicated to assisting customers in selecting the perfect engagement ring and providing exceptional customer service.

Services at Kay Jewelers include jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchange, and appraisals. The jeweler operates in Laurens County and has received a total of 50 reviews, demonstrating a blend of customer experiences.

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a blend of positive and negative feedback, with approximately 70% positive, 20% neutral, and 10% negative sentiments. Customers frequently praise the knowledgeable and helpful staff while expressing concerns over product quality and long repair times.

Best Review:
Linda highlighted her appreciation for the store's service, sharing that the staff was extremely helpful during her visit.

Worst Review:
Cierra expressed dissatisfaction, noting a lack of service as she waited for assistance, leading her to decide to shop elsewhere for her engagement ring needs.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM

**Staff Members:**
Karla, Teresa