KAY Jewelers, located at 12435 Limonite Ave, Ste. 520, Eastvale, CA 91752, operates in Riverside County and specializes in creating exquisite engagement rings along with other jewelry services. Known for their wide selection of fine jewelry, KAY Jewelers offers custom and special orders, jewelry maintenance and repair, diamond upgrades, and gold exchange services. The team is committed to providing a pleasant shopping experience, often highlighted by their friendly and knowledgeable staff, including notable team members like Lilly and Wendy, who have received frequent praise for their exceptional customer service.

Operating hours for KAY Jewelers are as follows:

| Day | Hours |
|-----------|----------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The general sentiment regarding KAY Jewelers is mixed, with 40% reflecting positive experiences, 30% neutral, and 30% negative. Many customers have lauded the staff's helpfulness and professionalism, particularly highlighting the ring selection and custom engagement ring creation services. However, there are also accounts of frustration regarding long wait times for resizing and issues with customer service.

Highlight Reviews:
Best Review: A customer named Alesha mentioned her wonderful experience with Lilly, who was attentive and helped her find the perfect engagement ring that matched her preferences and specifications, emphasizing the store's commitment to customer satisfaction.

Worst Review: In a review by Deidre, she expressed disappointment with the financing options offered by KAY Jewelers, describing her experience as frustrating, particularly regarding the lack of helpfulness from the staff when addressing her concerns about the financing issues.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.