KAY Jewelers, located at 644 & 646 Boll Weevil Circle, Enterprise, AL 36330, operates in Coffee County and specializes in engagement ring creation and a variety of jewelry services. The store can be reached at (334) 308-1005.

With over 56 customer reviews, KAY Jewelers has established a reputation for providing exceptional customer service, particularly in helping customers find their perfect engagement rings. The knowledgeable staff, including the assistant manager Tori and team members Lynda and Tina, are noted for their welcoming and professional demeanor. Many customers commend the team for their attentiveness and commitment to ensuring a satisfying buying experience. Positive sentiments often highlight the quality of the jewelry, as well as the great prices offered.

However, there are a few less favorable reviews where customers felt overlooked or experienced delays in service. Instances have been documented where customers expressed frustration about not being acknowledged promptly or had issues with the repair service, indicating an area for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: One customer, Vanita, praised the staff for their support in selecting the perfect engagement ring, highlighting their knowledge and friendliness during the process.

Worst Review: Another reviewer, Ian, expressed frustration over not being acknowledged in a timely manner when trying to make a significant purchase, which left a negative impression on his experience.

**Opening Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff mentioned: Tori, Lynda, Tina

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.