Kay Jewelers, located at 260 Exton Square Pkwy., Ste. C-3, Exton, PA 19341, is a reputable destination in Chester County for those seeking quality engagement rings and personalized jewelry services. With a strong emphasis on customer service, the knowledgeable staff—featuring dedicated team members such as Lisa and Erin—consistently provides an engaging shopping experience, guiding customers through their impressive selection of diamonds and fine jewelry.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Customers frequently mention the store's exceptional service and helpful atmosphere, enjoying the attention to detail and the willingness of associates to assist with custom orders and repairs. Moreover, the store offers various services, including jewelry maintenance, appraisals, and financing options, making it a comprehensive resource for all jewelry needs.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Brittany praised the staff for being incredibly helpful, knowledgeable, and not overly pushy in their sales approach, contributing to a wonderful shopping experience at Kay Jewelers.

Worst Review:
A customer highlighted a negative experience relating to overly aggressive sales tactics and felt uncomfortable during their visit, suggesting that their concerns were not adequately addressed by the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned: Lisa, Erin.