KAY Jewelers, located at 6705 Manatee Ave W, Bradenton, FL 34209-2250, operates within Manatee County and is renowned for its engagement ring creation and exceptional customer service. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM. Customers can reach them at (941) 748-2920 for inquiries regarding their jewelry services, which include maintenance, custom orders, diamond upgrades, gold exchanges, appraisals, and multiple financing options.

In total, 166 reviews were analyzed, offering a balanced view of customer sentiment regarding KAY Jewelers.

Overall Sentiment from Online Customer Reviews:
Approximately 75% of the reviews reflect positive experiences, while 15% are neutral, and the remaining 10% indicate negative feedback.

Positive reviews frequently highlight the knowledgeable and friendly staff, specifically mentioning individual team members who have provided exceptional service. Patrons appreciate the attention to detail and the willingness to help customers find the perfect engagement rings.

Negative reviews occasionally note poor communication and long wait times for repairs, with some customers expressing frustration over product issues.

Best Review:
Netshaly praised KAY Jewelers for the amazing service she received while purchasing wedding rings, emphasizing the staff's attentiveness and customer care.

Worst Review:
Sharon expressed disappointment with the service, describing a negative experience regarding the repair of her engagement ring and the lack of customer service she encountered when retrieving it.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours | |
|----------------------|-----|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff members mentioned include Jan and Lydia.