KAY Jewelers in Bowling Green, KY, located at 2625 Scottsville Rd., Unit 452, has garnered attention for their engagement ring creation services. The store operates within Greenwood Mall and offers a variety of jewelry maintenance and repair services, custom and special orders, diamond upgrades, gold exchange, and appraisals. Customers can appreciate the commitment to providing a superior shopping experience, highlighted by the knowledgeable staff.

Operating hours for KAY Jewelers are as follows:
- Monday to Thursday: 11:00 AM - 7:00 PM
- Friday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
The store can be reached at (270) 782-1633.

Overall Sentiment from Online Customer Reviews:
Out of 37 total reviews, a general sentiment rating is estimated as follows:
- Positive: 54%
- Neutral: 30%
- Negative: 16%

Positive reviews often highlight the helpfulness and professionalism of the staff, particularly praising an associate named Kate for her exceptional service in assisting customers to find the perfect jewelry. Conversely, negative reviews frequently reference experiences with poor customer service, difficulties in sizing rings, and issues with product quality.

Best Review:
A customer named Todd commended the team for their excellent service, specifically mentioning Kate's knowledgeable and kind approach while helping him select birthday gifts for his wife.

Worst Review:
In a contrasting review, J B expressed frustration over the lack of customer assistance and a negative experience with product sizing, describing it as rude and unhelpful service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff mentioned:
- Kate