Kay Jewelers, located at 420 Highway 72 Byp, Ste. C 1 A, Greenwood, SC 29649-1465, operates in Greenwood County and specializes in engagement ring creation and fine jewelry services. The store is recognized for a range of offerings, including custom orders, jewelry maintenance, and repair services, along with diamond upgrades. Known for providing a superior shopping experience, their knowledgeable staff assists clients in finding the perfect engagement ring to suit their needs.

Operating hours are as follows:

- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

The store has garnered a total of 34 reviews online, showcasing a mixed sentiment from customers about their experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 15%
- Negative: 30%

While many customers appreciate the helpful and knowledgeable staff, there are concerns regarding communication and product quality.

Best Review: Katherine praised the amazing customer service, stating the staff was friendly and accommodating, indicating a long-term loyalty to the store.

Worst Review: Rebekah detailed a frustrating experience with the jewelry quality, expressing dissatisfaction over a defective engagement ring and poor customer service regarding resolution.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.