Kay Jewelers, located at 13976 Town Center Blvd., Ste. 300, Noblesville, IN 46060, is a well-established jeweler specializing in engagement ring creation and exceptional customer service. With a phone number of (317) 773-3524, this store operates in Hamilton County and boasts a solid selection of fine jewelry options. The expert staff is known for their attentiveness, helping customers find the perfect engagement ring while providing insightful recommendations and personalized service.

The store's services also include jewelry maintenance and repair, custom orders, diamond upgrades, gold exchanges, and appraisals, ensuring that customers receive comprehensive care for their jewelry needs. Customers have praised the knowledgeable and friendly staff members, contributing to a welcoming shopping experience.

However, there are mixed sentiments regarding customer service. While many reviews highlight positive experiences with the staff's helpfulness and their ability to assist with jewelry needs, some clients have reported unsatisfactory experiences, such as delayed service and unexpected issues during ring resizing.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Highlighted Reviews:
Best Review: Justin noted that he had an excellent experience getting his earrings pierced at this location, crediting the staff for their professionalism and the safety of the procedure.
Worst Review: Kelana expressed frustration over the unprofessional service, stating that her experience was marred by long wait times and lack of communication regarding her jewelry order.

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Nancy
- Sochie
- Sierra
- Justin
- Jenny

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.