Kay Jewelers located at 2007 South Hwy 27, Ste. C, Somerset, KY 42501-2954, offers a comprehensive range of services, particularly excelling in engagement ring creation. With a focus on providing exceptional customer service, the staff is known for being knowledgeable and eager to assist customers in selecting the perfect piece, including custom designs and maintenance options. The store operates in Pulaski County and boasts a strong reputation, indicated by its 140 Google reviews.

The operating hours for Kay Jewelers are as follows:

| Day | Hours |
|-----------|-------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

The overall sentiment from online customer reviews reveals a predominance of positive feedback regarding the friendly atmosphere and attentive service, with 85% positive, 10% neutral, and 5% negative responses.

Best Review: Kimberly commended the store for friendly service and great pricing, highlighting a positive shopping experience.

Worst Review: Kathy expressed disappointment due to a visit where the store was closed despite posted hours, leading to frustration regarding the warranty inspection of her ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned in customer feedback include Tasha, Natalie, and Austin.