Kay Jewelers Indiana Mall, Indiana, PA

Kay Jewelers, located at 2334 Oakland Ave., Ste. 255, Indiana, PA 15701-3348, is a sought-after destination for individuals seeking exquisite engagement and wedding rings and exceptional jewelry services in Indiana County. The store is known for its wide selection of fine jewelry and a team of knowledgeable staff, who are dedicated to providing a personalized shopping experience. Customers often commend the friendly and helpful nature of the employees, with several mentioning the expertise they exhibit in guiding shoppers through the process of selecting the perfect engagement ring.

The store offers various services, including custom and special orders, jewelry maintenance and repair, appraisals, and financing options to ensure customers find exactly what they're looking for while adhering to their budget. Kay Jewelers also engages in diamond upgrades and gold exchange, enabling clients to create unique pieces or trade in old jewelry.

Currently, Kay Jewelers has received a total of 84 reviews.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%

While many reviews highlight the exceptional customer service and the store's dedication to parties preparing for engagements, some concerns were raised about pressure to open credit accounts and variations in service depending on the staff member.

Best Review:
In a positive review, a customer praised the kindness and helpfulness of the staff at Kay Jewelers, noting that they felt welcomed and well-assisted throughout the jewelry selection process.

Worst Review:
A customer expressed dissatisfaction, indicating that their experience involved pressure to apply for a credit card despite them not wanting one, leading to a less-than-pleasant shopping experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff mentioned: Not specified.