Situated in Fremont, OH, Kay Jewelers offers a dedicated engagement ring creation service along with various jewelry-related offerings. The store emphasizes personalized service and strives to meet customer needs through knowledgeable staff. Reviews highlight the friendly atmosphere cultivated by employees, particularly mentioning their attentiveness in guiding couples during the engagement ring selection process. Many customers commend the exceptional service provided by team members, noting their patience and helpfulness. However, some reviews indicate experiences of miscommunication regarding ring sizing and service times, which may lead to frustration for certain customers. Overall, the team at Kay Jewelers is committed to ensuring a positive experience for those seeking to create their dream engagement rings.

Address: 2200 Sean Dr., Ste. 10 B, Fremont, OH 43420-9772
Phone: +1 419-334-3836

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review:
A customer praised Kay Jewelers for the exceptional service they received while selecting an engagement ring. They were particularly impressed with the knowledgeable staff who helped guide them in choosing the perfect piece.

Worst Review:
Another customer expressed dissatisfaction with the service they experienced, mentioning issues related to miscommunications regarding the ring sizing process, which led to significant frustration.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Hannah and Kenzie.