KAY Jewelers located at 3500 East West Hwy, Suite 1410, Hyattsville, MD 20782-1916 is a premier destination for engagement ring creation and a variety of jewelry services. They operate in Prince George's County and are known for their extensive selection of fine jewelry, including engagement rings, wedding bands, necklaces, bracelets, and watches.

Customers appreciate the knowledgeable staff, who are dedicated to providing exceptional service, particularly in engagement ring consultations. Reviews highlight the thorough assistance offered by employees in selecting and customizing rings, fostering a welcoming atmosphere. However, some customers have expressed dissatisfaction regarding the customer service experience, citing issues such as delays in order fulfillment, staff attentiveness, and communication problems.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

Best Review: A customer praised the staff's attentiveness and willingness to help in narrowing down engagement ring options, emphasizing the pleasant and knowledgeable service at the store.

Worst Review: One customer reported frustration over delays related to ring orders and poor communication from the staff, expressing a desire to avoid returning to this particular location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.