Kay Jewelers Monmouth Mall in Eatontown NJ

Kay Jewelers, located at 2122 Monmouth Mall, 2120 Eatontown, NJ 07724, offers a variety of services specializing in engagement ring creation. The store has been acknowledged for its extensive selection of fine jewelry, including engagement rings, and provides attentive customer service. Customers have expressed appreciation for knowledgeable staff who assist in navigating their jewelry selections, often creating a welcoming atmosphere.

However, some reviews highlight concerns regarding customer service consistency and experiences with jewelry repairs. While many have praised staff for their patience and helpfulness, others reported unsatisfactory interactions and issues with the quality of repairs.

The store operates in Monmouth County and can be reached at (732) 544-0440.

Opening Hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Noon - 6:00 PM

### Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%

### Best Review:
Jessica commended the exceptional service provided during her experience at Kay Jewelers, highlighting the helpfulness of the staff in the repair process of her bracelets, leaving her very satisfied with the outcome.

### Worst Review:
Nicole expressed her frustration with the engagement ring repair service, detailing that multiple attempts to replace a diamond resulted in further issues, and criticized the rudeness of the staff when addressing her concerns.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Oscar and Gerri.