Kay Jewelers, located at 921 Coshocton Road, Mount Vernon, OH 43050, is well-regarded for its exceptional engagement ring creation services. The store's commitment to providing quality jewelry and a superior shopping experience sets it apart. With a total of 41 reviews compiled, the general sentiment reflects a positive atmosphere, with many customers highlighting the knowledgeable and friendly staff.

The store offers a variety of services, including jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchange, and appraisals, making it a comprehensive destination for all jewelry needs. The staff is described as helpful and attentive, with many customers praising the overall service quality.

Operating hours for Kay Jewelers are as follows:

| Day | Hours |
|-----------|------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a positive experience, with approximately 90% of reviews being favorable, 7% neutral, and 3% negative.

Best Review:
Brynne highlighted the friendly workers and great service, emphasizing an overall great experience at the store.

Worst Review:
Paula expressed frustration over a lost piece of jewelry, indicating dissatisfaction with Kay Jewelers' handling of the situation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned include Becca, Rebecca, and Korinne.