Located at 1601 North Clinton Street, Defiance, OH 43512, Kay Jewelers offers an extensive range of services specializing in engagement ring creation. Customers have highlighted the store's welcoming atmosphere and knowledgeable staff, including notable team members such as Betsy, Renee, and Laura. The jewelry experts here assist clients in crafting unique pieces and provide comprehensive jewelry maintenance and repair services, ensuring that treasured items remain in pristine condition.

Operating in Defiance County, Kay Jewelers is open during the following hours:

| Day | Open Hours |
|------------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Kay Jewelers in Defiance reflects a mixed yet generally positive impression. From a total of 37 reviews analyzed, approximately 60% express favorable experiences, highlighting the staff's friendly service and the quality of repairs. However, around 30% of reviews display dissatisfaction, primarily regarding communication and inconsistent store hours.

Best Review:
Cody praised the amazing staff and friendly atmosphere at Kay Jewelers, commending the prompt service and personal touch provided by the team.

Worst Review:
A Snyder expressed frustration with the disorganized communication within the store, feeling that the overall experience was quite chaotic and could hinder future visits.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.