KAY Jewelers in Huber Heights, located at 8285 Old Troy Pike, offers a full range of services focused on engagement ring creation and wedding jewelry. With a strong commitment to customer service, the staff, including notable employees like Belinda and Houston, are recognized for their professionalism and knowledge of diamonds. The store has garnered 91 reviews reflecting a generally favorable atmosphere, showcasing their dedication to assistance, whether it's for creating custom pieces or providing jewelry maintenance and repair services.

Operating in Montgomery County, KAY Jewelers is well-known for its engagement and wedding ring selections, emphasizing customer satisfaction and personalized service. Customers have praised the store for the warm environment and the expertise of the sales staff, although a few negative reviews highlighted concerns about service quality during peak times.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Opening Hours:**
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff Members: Belinda, Houston

Best Review:
Shawn complimented the exceptional service at KAY Jewelers, noting how knowledgeable and professional the sales team was while assisting with diamond-related queries.

Worst Review:
Catherine expressed disappointment over inadequate service after paying for an extended warranty, feeling that the store did not respond satisfactorily when she needed help with her jewelry.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.