Kay Jewelers, located at 14647 Delaware St., Ste. 800, Westminster, CO 80023, operates in Adams County. With a focus on engagement ring creation, the store offers a variety of services including custom and special orders, jewelry maintenance and repair, and diamond upgrades. Customers often mention the knowledgeable staff, with some reviewers highlighting particular associates, such as Judy, for their exceptional service.

The store has received a mix of reviews, with a total of 116 reviews reviewed to gather insights. While many customers appreciate the attentive staff and the quality of jewelry, others express dissatisfaction with the customer service, particularly regarding ring repairs and sizing issues.

Customers reported that while the selection of engagement rings is attractive, experiences can vary widely, especially concerning service speed and communication about repairs. The overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Best Review:
Alice praised the store, specifically noting the extensive selection and the helpful nature of the associates, highlighting how her jewelry needs have been consistently met.

Worst Review:
Jillian described her experience with the store as frustrating, detailing instances of poor communication when having her ring repaired, leading to a lack of trust in the service provided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |

Staff members mentioned include Judy.