KAY Jewelers, located at 1105 Merchants Drive, Oxford, MS 38655-0078, offers a variety of services focusing on engagement ring creation. This store is renowned for its commitment to providing superior customer service, featuring knowledgeable staff that assist customers in choosing the perfect engagement ring. They provide services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals. Customers appreciate the friendly atmosphere and the willingness of the team to go the extra mile to meet their jewelry needs.

Operating in Lafayette County, KAY Jewelers operates every day of the week, ensuring accessibility for customers.

| **Opening Hours** |
|----------------------|
| Tuesday: 10 AM - 8 PM |
| Wednesday: 10 AM - 8 PM |
| Thursday: 10 AM - 8 PM |
| Friday: 10 AM - 8 PM |
| Saturday: 10 AM - 8 PM |
| Sunday: 11 AM - 7 PM |
| Monday: 10 AM - 8 PM |

**Customer Reviews Sentiment:**
Overall sentiment from online customer reviews:
- Positive: 88%
- Neutral: 12%
- Negative: 0%

Most reviews highlight the exceptional customer service, with many customers expressing satisfaction with their purchases and interactions with the staff. There are occasional issues noted, such as products having defects; however, staff responsiveness helps mitigate these complaints.

Best Review:
Chris commended the exceptional service provided by the staff at KAY Jewelers, emphasizing their helpfulness and willingness to ensure customer satisfaction.

Worst Review:
There are currently no notable negative experiences reported by customers related to this store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.