Kay Jewelers, located at 1700 Posner Blvd, Davenport, FL 33837, is a well-regarded jeweler specializing in engagement ring creation and other fine jewelry services. Customers have recognized the store for its professional staff, including notable team members like Melissa, the store manager, and Julio, the assistant manager. This store offers a wide range of services, including custom engagement ring designs, jewelry maintenance and repair, and diamond upgrade options.

Operating in Polk County, Kay Jewelers is known for its welcoming environment, although experiences can vary among customers. Many reviews commend the attentive service and the variety of jewelry available. However, some customers have reported issues with management and service quality, indicating that there can be inconsistencies in staff performance.

Overall sentiment from online customer reviews:
- Positive: 52%
- Neutral: 18%
- Negative: 30%

**Highlight Reviews:**

**Best Review:** Candi appreciated the store's cleanliness and the attentive service by friendly staff, highlighting the exquisite jewelry displays and ongoing promotions.

**Worst Review:** Melissa faced criticism for her unprofessional behavior as a manager, with another reviewer noting that some staff lacked training and showed poor management skills.

Opening Hours:
| Day | Hours |
|-----------|------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Staff members mentioned include Melissa and Julio.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.