Kay Jewelers, located at 257 Premier Blvd, Roanoke Rapids, NC 27870, is a well-regarded jewelry store specializing in the creation of engagement rings and personalized jewelry. With over 60 reviews, this establishment boasts a reputation for offering a wide range of services, including jewelry maintenance, repair, custom and special orders, diamond upgrades, and appraisals. The store is operated in Halifax County and provides a warm shopping atmosphere with attentive customer service.

Customers have praised the knowledgeable and professional staff, particularly mentioning Tear and Coreya for their exceptional service and support. Many reviews highlight the pleasant environment and the staff's willingness to assist customers in finding the perfect jewelry to commemorate special occasions.

However, some negative experiences were also noted, primarily related to customer service, with a few reviewers expressing dissatisfaction with their interactions, citing rudeness from staff members.

Overall Sentiment from Online Customer Reviews:
Positive: 75%, Neutral: 15%, Negative: 10%

**Opening Hours:**
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

**Staff Members Mentioned:**
- Tear
- Coreya

Best Review:
A customer named Lance appreciated the friendly staff at Kay Jewelers and expressed trust in the Kay brand, suggesting a positive experience overall.

Worst Review:
Jacqueline shared her frustration about the quality of jewelry and the customer service received, indicating that her interactions did not meet her expectations.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.