Kay Jewelers, located at 3320 US Highway 1, Unit 221, Lawrenceville, NJ 08648-2421, is a prominent jewelry store specializing in engagement ring creation and personalized jewelry services within Mercer County. You can reach them at (609) 799-5007. The store operates with convenient hours:

| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Kay Jewelers features a wide selection of engagement rings, wedding bands, and personalized jewelry options. Customers rave about the attentive service provided by the staff, particularly under the management of Michael Mireku, known for offering insightful guidance throughout the ring selection process. The store also offers repair services, custom orders, and financing options to fit various customer needs.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%

The shop has received a mix of sentiments from its patrons, with some highlighting the excellent customer service and knowledgeable staff, while others express frustration over unresolved issues and the quality of repairs.

Best Review: One customer, expressing satisfaction, praised Michael's helpfulness during the ring selection process, appreciating the smooth experience and friendly service.

Worst Review: Conversely, a customer shared their disappointment with the service, indicating that their engagement ring came back with defects after repairs, feeling misled about the quality of the replacement.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.