Kay Jewelers, located at 1437 E Dixie Dr, Space E13, Asheboro, NC 27203-5083, operates within Randolph County and is known for its engagement ring creation and exceptional customer service. The store has garnered a strong reputation with a total of 106 reviews available online, reflecting a mix of experiences.

The staff is often praised for their friendliness and willingness to help, with specific mentions of team members like Matt and Sarah. Customers appreciate the quality of the jewelry and the attention given to repairs and inspections, making it a reliable choice for engagement rings and other jewelry needs.

However, some reviews indicate dissatisfaction with service efficiency and attentiveness, particularly regarding issues with repairs and customer engagement during visits.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

**Opening Hours**:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

**Staff Members**:
- Matt Riccardella
- Sarah

Best Review: A customer highlighted the helpfulness of the staff, specifically naming Matt for his informative approach, which enhanced their purchasing experience while choosing an engagement ring.

Worst Review: Another review expressed frustration with service delays, mentioning a customer's disappointment after experiencing a lack of communication regarding repair expectations.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.