Kay Jewelers, located at 1945 Foxwood Dr, Raymore, MO 64083, operates in Cass County and specializes in engagement rings, wedding bands, and fine jewelry. The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. Customers can reach the store at (816) 348-7736.

The store offers a variety of services including custom jewelry design, jewelry maintenance and repair, special orders, diamond upgrades, gold exchanges, and appraisals. The overall service atmosphere is friendly, with numerous positive sentiments regarding the knowledgeable and courteous staff. The reviews indicate a good level of customer service, particularly in engagement ring creation, although some customers report concerns regarding repair services.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: Kelly noted good customer service with no pressure to buy and appreciated the discounts offered.
Worst Review: Jesse expressed serious concern about trustworthiness, indicating that a piece of jewelry was lost by the store and he received no assistance in resolving the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members referenced in the reviews include Sarah and Amber.