Kay Jewelers, located at 700 Lafayette Road, Unit 201, Seabrook, NH 03874, offers a dedicated and personalized experience for those seeking to create engagement rings and other fine jewelry. Customers often praise the knowledgeable and friendly staff, including notable team members like Lisa and Celeste, who go above and beyond to assist clients in finding the perfect piece within their budget. The store provides a wide range of services, such as custom and special orders, jewelry maintenance, repair, appraisals, and diamond upgrades, ensuring that every customer can find a piece that truly reflects their style.
The store operates under regular hours, making it accessible for various shopping needs.
Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews appears largely positive, with approximately 80% expressing satisfaction with their experiences, while 15% remain neutral, and 5% have reported negative experiences.
Best Review:
Justin commended the store's great selection of jewelry and fair pricing, highlighting the attentive service he received in finding the right piece.
Worst Review:
Lori expressed frustration over multiple issues with the engraving on a wedding band, detailing a series of mistakes and a delayed resolution, although she did receive an apology and a refund for her protection plan.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 64
Store Phone Number: (603) 474-0880