Kay Jewelers, located at 120 Shallotte Crossing Pkwy, Shallotte, NC 28470, operates in Brunswick County and is known for its engagement ring creation services. The store is currently **open**, providing a wide array of jewelry products, including custom engagement rings. The staff, noted for their professionalism and customer service, are committed to making the jewelry selection process enjoyable. They offer jewelry maintenance and repair, custom orders, appraisals, and gold exchanges, ensuring a comprehensive experience for customers looking to purchase or create meaningful pieces.

Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

With a total of 48 reviews, the overall sentiment from online customer reviews is highly positive. Out of these reviews, approximately 85% express satisfaction, 10% remain neutral, and 5% voice concerns.

Best Review: A customer praised the friendly and helpful staff at Kay Jewelers, highlighting that they received exceptional service during their visit.

Worst Review: Another customer expressed disappointment with their experience, stating that they encountered issues regarding repair costs that felt excessive.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.