Kay Jewelers in Pleasant Prairie, WI, located at 9780 76th Street, Suite 102, is a prominent choice for those seeking engagement ring creation and exceptional jewelry services. With a reputation built over many years, this jeweler offers a variety of services, including custom ring design, jewelry maintenance, repair, and appraisals. The store is known for its patient and knowledgeable staff, who are committed to providing excellent customer service.

Operating in Kenosha County, Kay Jewelers is open on the following days and hours:

- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The jeweler has received a balance of sentiments from customers, with approximately 70% of reviews being positive, 20% neutral, and 10% negative. Customers frequently praise the helpfulness and friendliness of the staff, particularly highlighting their assistance during the engagement ring selection process. However, some reviews have pointed out dissatisfaction with product durability and customer service in specific situations.

Best Review: Kathryn mentioned the super patient staff and the store's nice variety of selection, emphasizing how much she values her experience at Kay Jewelers.

Worst Review: A customer named Rachel expressed her disappointment regarding a defective ring she received, detailing ongoing issues with its quality and her decision to seek alternatives for future purchases.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.