Located in the heart of Albertville, AL, KAY Jewelers at the Shoppes of Albertville is a premier destination for engagement ring creation and other exquisite jewelry services. This jewelry store offers a wide selection of stunning engagement rings, wedding bands, and personalized jewelry, ensuring customers find the perfect piece for their special occasion. With positive feedback highlighting the knowledgeable and friendly staff, including comments about individual team members like Carol and Hetherly Teel, customers often mention the excellent customer service they receive, making their shopping experience enjoyable and stress-free.
The store provides various services, including custom orders, jewelry repair, appraisals, and financing options, catering to the diverse needs of its clientele. KAY Jewelers operates in Marshall County, offering a blend of traditional craftsmanship with modern styles.
KAY Jewelers
7360 US-431, Spc. 8
Shoppes Of Albertville
Albertville, AL 35950
Phone: 256-878-6894
**Operating Hours:**
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews appears predominantly positive, with many praising the friendly environment and helpful staff. Positive sentiment stands at approximately 80%, neutral at 15%, and negative at 5%.
**Best Review:**
Christy expressed her gratitude for the extraordinary service received at KAY Jewelers, praising the wonderful team and overall experience.
**Worst Review:**
Cindy highlighted a frustrating experience regarding the quality of a wedding ring she purchased, noting that diamonds fell out shortly after her purchase and her dissatisfaction with the staff's response.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 51