KAY Jewelers, located at 3100 Main Street, Ste. 1160, Maumee, OH 43537-9867, is a prominent establishment in Lucas County, renowned for its excellent engagement ring creation services. Customers have highlighted the helpfulness and knowledge of the staff, particularly praising individuals like Kevin for their assistance in selecting the perfect engagement rings. With over 93 reviews, the store showcases a mix of sentiments from the clientele.

The store operates on the following hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

KAY Jewelers offers a range of services including jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, appraisals, and financing options. The commitment to providing a superior shopping experience is evident in the warm customer service that many reviews reflect.

Overall Sentiment from Online Customer Reviews:
- Positive: 63%
- Neutral: 20%
- Negative: 17%

Best Review: Tabitha expressed her satisfaction with the welcoming environment and the quality of service received when selecting jewelry for her daughter.

Worst Review: Elena reported a negative experience, noting that the customer service was lacking during her visit when she sought assistance with sizing an engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.