Kay Jewelers located at 2890 Commerce Drive, Johnsburg, IL 60051, is a established jewelry store renowned for its engagement ring creation and a variety of other jewelry services. The store operates in McHenry County and offers a range of options for engagement and wedding rings, necklaces, bracelets, and more. Many reviews highlight the professionalism and helpfulness of the staff, including individuals like Kim and Vanessa, who are frequently praised for their knowledge and customer service skills.

Operating Hours:
- Monday to Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Based on customer reviews, the overall sentiment is moderately positive, with approximately 60% positive feedback, 20% neutral, and 20% negative sentiments. Positive reviews commend the attentive service and quality of the jewelry, while negative reviews often express dissatisfaction with repair services and communication issues.

Best Review:
Josh commended the store for its friendly staff and exceptional service, recommending the location for anyone looking for jewelry.

Worst Review:
Natalie described a disappointing experience with the staff's communication skills and professionalism, indicating frustration with their lack of listening and dismissive attitude.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.