Kay Jewelers in Lake Havasu City, AZ, is a dedicated destination for those seeking engagement ring creation and high-quality jewelry services. Located at 5601 Highway 95 N, Ste. 1002, Lake Havasu City, AZ 86404-8536, the store operates in Mohave County and is known for its wide variety of fine jewelry, including engagement rings, wedding bands, and personalized gifts. The dedicated staff, including recognized team members like Lexi and Brandy, offers exceptional customer service, helping clients navigate their options and ensuring a positive shopping experience.

Customer reviews showcase a mixture of sentiments. Many positive reviews highlight the knowledgeable staff and excellent service, praising specific team members for their attentiveness and assistance in finding the perfect engagement ring. Conversely, some negative feedback points to issues with product quality and repair services, along with dissatisfaction regarding pricing for repairs.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

**Opening Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

**Staff Members:**
- Lexi
- Brandy

Best Review: A customer appreciated the exceptional service from the staff and highlighted a great experience with the knowledgeable team, specifically mentioning the assistance provided in creating an engagement ring.

Worst Review: Another customer expressed frustration over high repair costs for an accent diamond that fell out of a ring, feeling that the prices charged were unreasonable considering the small size of the diamond.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.