Kay Jewelers, located at 2361 SE Adams Blvd, Bartlesville, OK 74006, is a prominent jewelry store within the Silver Lake Village Shopping Center. This establishment is well-known for its extensive collection of engagement rings, timepieces, and designer jewelry. The store has garnered attention for its exceptional customer service, with past customers highlighting friendly and professional staff members.

Operating in Washington County, Kay Jewelers specializes in engagement ring creation, offering a wide selection of styles, including classic and contemporary designs. The staff is noted for their knowledge and patience, guiding customers through their jewelry choices to find the perfect piece that fits both their style and budget. Many patrons have expressed appreciation for the attentive service they received, often mentioning the welcoming atmosphere and the effort made by team members.

Despite the abundance of positive feedback, there were occasional mentions of less satisfactory experiences, typically regarding delays or issues with service. Overall, the atmosphere in the reviews leans towards positivity, reflecting a commitment to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

**Opening Hours:**
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM

**Staff Members:**
- Chloe
- Sasha
- Katie
- Tyler

Best Review:
A customer named Kristy expressed gratitude for the diligent work of the staff, specifically mentioning how they repaired her ring and made her feel welcomed as if she was talking to a friend.

Worst Review:
A review from Steven noted frustration with the store’s customer service when he was unable to enter due to perceived selective enforcement of policies, indicating a disappointing initial experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.