Kay Jewelers Southridge Mall, Greendale, WI

Kay Jewelers, located at 5300 S 76th St., Ste. 1175, Greendale, WI 53129, operates in Milwaukee County and provides a range of jewelry services, emphasizing engagement ring creation. The store is open from 10:00 AM to 8:00 PM from Monday to Saturday, 11:00 AM to 7:00 PM on Sunday, and is currently open today.

The jeweler is recognized for its large variety of engagement rings and exceptional customer service. Customers have noted the extensive selection and the knowledge of the staff, particularly highlighting the service provided by individuals like Kelly and Sandi, who are often commended for being helpful and attentive. Their commitment to ensuring that customers find the perfect engagement ring is a significant aspect of their service.

However, reviews have also indicated some dissatisfaction, with several customers reporting negative experiences related to customer service, including perceived rudeness and unresolved issues with orders. Despite the mixed reviews, many appreciate the jewelry selection and the option for custom orders, making this store a potential choice for those seeking engagement rings.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Best Review:
A customer praised the wonderful experience and exceptional assistance received from the staff, noting their willingness to help find the perfect engagement ring.

Worst Review:
Another customer expressed frustration over poor service, stating that they felt belittled during their visit and left without getting the assistance they needed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM|
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members mentioned include Kelly and Sandi.