Kay Jewelers, located at 371 Putnam Pike, Unit 325, Smithfield, RI 02917-2440, operates in Providence County. This well-established jeweler specializes in creating breathtaking engagement rings and offers a wide range of jewelry services, including custom orders, repairs, and diamond upgrades. The store is known for its knowledgeable and friendly staff, who are committed to providing a superior shopping experience. Customers can readily find assistance, with many reviewers highlighting the patience and expertise of associates like Bryanna and Alicia.

Operating hours are as follows:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment from various online reviews reflects a mixed atmosphere, with approximately 62% positive, 25% neutral, and 13% negative. While many customers appreciate the high level of service and quality, some express dissatisfaction with pricing and customer service experiences.

Best Review:
Derek highlighted the exceptional service received at Kay Jewelers, mentioning the staff's friendly demeanor and their ability to provide expert advice, contributing to a positive shopping experience.

Worst Review:
Rebeccaw expressed disappointment regarding the pricing and quality of merchandise, deeming it overpriced and unsatisfactory.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.