KAY Jewelers, located at 3868 Promenade Parkway, Diberville, MS 39540-5307, is a prominent choice in jewelry retail, particularly for engagement ring creation. With a strong presence in the jewelry sector since 1916, KAY offers skilled services in crafting unique engagement rings tailored to customer desires. Customers appreciate the variety and quality of jewelry available, along with the expertise of the staff. The store also provides services such as jewelry maintenance and repair, custom and special orders, diamond upgrades, appraisals, and financing options.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

A significant number of 58 reviews provide insights into the customer experience. Positive sentiments often highlight the friendly and knowledgeable staff who offer personalized service, making customers feel valued. However, some negative feedback points towards instances of adequately poor customer service, with customers expressing dissatisfaction with their treatment in-store.

Best Review:
Mary mentioned that KAY Jewelers has a wonderful selection and great staff, emphasizing their readiness to assist customers.

Worst Review:
Luke noted a frustrating experience where he felt ignored and unacknowledged despite visiting the store for a jewelry inspection.

Opening Hours:
Monday to Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
Denny
Cassandra
Matt

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.