Kay Jewelers, located at 935 Holt Road, Ste. A, Webster, NY 14580-9217, is a trusted destination for engagement ring creation and various jewelry services within Monroe County. Known for their extensive selection of engagement rings, Kay Jewelers offers custom and special order options, ensuring that customers can find or create the perfect piece to symbolize their commitment. The store provides essential services such as jewelry maintenance and repair, diamond upgrades, and appraisals, catering to the unique needs of each client.

The staff at this location have been described as friendly and helpful, with several positive reviews highlighting their professionalism and dedication to customer satisfaction. However, some negative feedback has been noted regarding aggressive credit card pitches and inconsistent service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

The sentiment reflects a generally positive experience for most customers, with appreciative comments about staff assistance in choosing engagement rings and the quality of jewelry offered.

Best Review: Bryan highlighted the wonderful selection and excellent service at the Webster location, indicating a positive shopping experience and satisfaction with the assistance received.

Worst Review: Rachelle expressed dissatisfaction with misleading credit card offers, noting that she felt pressured despite her desire to decline the credit option, resulting in a negative interaction.

Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff Members:
- Notable staff members mentioned in reviews include Tricia and Gina.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.