Kay Jewelers Upper Valley Plaza in West Lebanon NH

KAY Jewelers located at 250 Plainfield Rd, West Lebanon, NH 03784-2000, offers a comprehensive range of services, especially specializing in the creation of engagement rings. With a commitment to customer satisfaction, their staff is known for being knowledgeable and eager to assist, ensuring the design process is both enjoyable and fulfilling. Customers have praised the attentive service, particularly in helping to select the perfect rings and providing insightful advice on customization.

Operating in Grafton County, KAY Jewelers provides various jewelry services, including custom designs, repairs, and maintenance. The location boasts a positive environment, and the staff is recognized for their expertise and customer-oriented attitude. However, there have been concerns regarding communication and service consistency from some customers, highlighting a varied experience among visitors.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Mentioned staff: Holly, Devin

Best Review: A customer expressed high praise for the staff, noting that they are friendly and knowledgeable, making the jewelry shopping experience enjoyable.

Worst Review: A customer complained about poor customer service during an appointment, mentioning that there was a lack of communication from the management regarding their concerns.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.